Hikaserial doesn't work

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8 years 6 months ago #216111

-- url of the page with the problem -- : opencrmitalia.com
-- HikaShop version -- : 2.6.0
-- HikaSerial version -- : 1.10.0
-- Joomla version -- : 3.4

Hi just bought hikaserial,
but can't create serial, if I select PACS from menu get strange page, with only menu without graphics layout, if I click on SERIAL -> NEW I get: controller listing not found

Last edit: 8 years 6 months ago by Jerome.

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8 years 6 months ago #216115

Hi,

Thanks for the report ; please re-download HikaSerial 1.10 to fix the issue of the serial creation.

About the pack ; would it be possible to have more details ?
www.hikashop.com/support/documentation/2...serial-tutorial.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 6 months ago #216158

About packs I attach screeshot of what I see if click on paks.

Attachments:

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8 years 6 months ago #216159

Now don't get error but after saving serial doesn't get any serial in list! :(

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8 years 6 months ago #216161

Hi,

It looks like you have a PHP Fatal error in your pack listing page ; but I don't reproduce the issue in my local website or in the demo website.
Can you please check your PHP Error log or set the "error reporting level" to "maximum" in your Joomla global configuration in order to see the error message ? (which will be display at the bottom of the page).

About the serial ; it should be in a pack but if you don't have some, it could explain the issue.
I'll made a patch in order to fix that.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 6 months ago #216163

[Sat Oct 03 14:34:29.751515 2015] [:error] [pid 10776:tid 140378229327616] [client 88.147.8.217:51450] PHP Fatal error: Class 'hikamarket' not found in /home/opencrmita/domains/opencrmitalia.com/public_html/administrator/components/com_hikaserial/views/pack/view.html.php on line 184, referer: opencrmitalia.com/administrator/index.ph...hikaserial&ctrl=pack

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8 years 6 months ago #216166

Hi,

Thanks !
I updated the HikaSerial package with the fix.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 8 years 6 months ago by Jerome.

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8 years 6 months ago #216175

Ok now works! thanks for fast support!

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