Generating e-ticket error

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1 year 3 months ago #346705

-- HikaShop version -- : 4.6.2
-- HikaSerial version -- : 4.0.1
-- Joomla version -- : 4.0.3
-- PHP version -- : 7.4.24
-- Browser(s) name and version -- : browser and version independent
-- Error-message(debug-mod must be tuned on) -- : 0 Call to undefined function imagettfbbox()

The error appeared in the backend of site, at the moment when the change of order status should have generated and sent attached e-ticket.
Everything worked correctly on my localhost (XAMPP, desktop), but it changed after moving website to the hosting. Cannot find differences between my local and hosting settings. I am sure there is installed GD library on the hosting server.

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1 year 3 months ago #346707


That function is part of the PHP GD module.
GD is required by HikaSerial (and HikaShop) for image processing.

But, GD module might not include all its functions, such as functions regarding text processing (TrueType fonts)
See :


Jerome -
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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