Download gift cards from admin

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4 years 2 months ago #240682

Hi! I'm interested on hikaserial for gift card management.
I have an important question:
if client does not get the email (deleted, spam, wrong mail) the attached gift car was, is it possible for me, as administrator, to access that customized gift card and download/print it?
How do I get to geenrated (attachserial) attachments from admin?
Thanks.

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4 years 2 months ago #240694

Hi,

By using the toolbar button "email" ; you can re-send the order notification email and HikaSerial will re-attach the image.

Otherwise, by using the "product file" you can let the customer download the coupon which will be generated dynamically.
So it will be available in the front-end customer order but also in the backend (where the admin can download it without any limitation).

www.hikashop.com/support/documentation/1...ns-attachserial.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: egrueda

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  • Posts: 3
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4 years 2 months ago #240830

Thanks, Jerome
I also found I can go to the order itself, section "Product List", column "Files" and click on "Gift card" (depends on the product name)



That way I can always get my customer's gift card, even if he doesn't get the email.
That's great! first problem solved!

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