How can I unassign a group

  • Posts: 104
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  • Hikaauction Standard Hikamarket Multivendor Hikashop Business
1 year 9 months ago #313951

-- url of the page with the problem -- : SoAct.org
-- HikaShop version -- : 4.2.2
-- HikaSerial version -- : 3.0.1
-- Joomla version -- : 3.9.13

I wanted to use the subscription to provide membership access based on user groups.
I need to be able to automatically remove a user from the group after their subscription expires.
How can this be done?

Example:
Once a user purchases product "X" for 30-days, if they do not renew, then they should be removed from the user group.
I need the user group to revert to Registered user.

If this can not be done I cannot use the subscription and would like a refund.

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  • Posts: 104
  • Thank you received: 4
  • Hikaauction Standard Hikamarket Multivendor Hikashop Business
1 year 9 months ago #313952

Please just cancel the purchase - I love Hikashop but the subscription comp just does not have all the elements I need.

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  • MODERATOR
1 year 9 months ago #313983

Hello,

Please use the contact us form for such kind of request.

But if you want to have details on how configure HikaSubscription to add and remove user group on subscription activation and expiration ; please let us know.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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