Arrows not working on carousel

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10 years 9 months ago #25025

Hi Nicolas,

What could be the cause of the carousels arrow buttons not being clickable?

Thanks :)

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10 years 9 months ago #25032

Hi,

I don't know. That's the first time someone reports such problem. Could you give a link to the page where you have the problem ?

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10 years 9 months ago #25099

Yep, its at the bottom of this page: ht

Thanks :)

Last edit: 10 years 9 months ago by Bugger101.

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10 years 9 months ago #25101

Hi,

that's because you have two javascript errors which come from your template:

Uncaught TypeError: Object #<Object> has no method 'setOptions' fusion-mt1.2.js line 8

Uncaught TypeError: Object #<HTMLDocument> has no method 'id' contact-us line 1


Because of that, the javascript initialization of the carousel does not happen and results in the carousel not working. You should ask your template provider about these javascript errors (the second one is not a js error but the DOCTYPE which is missing the id attribute).

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10 years 9 months ago #25104

Cool, thanks so much! :silly:

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10 years 9 months ago #25394

Why do I get this error? Object #<HTMLDocument> has no method 'id' contact-us line 1?how can this be?

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10 years 9 months ago #25404

As I said in my previous post, this does not come from HikaShop but from your template so you should ask your template provider.

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10 years 9 months ago #25594

Hi Bugger101, I'm using CMS Market as my template provider but until now, got no response from them. Any news from yours?


CCENT

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10 years 9 months ago #25614

Hey,

Nope, Rocketheme customer support is lacking these days, so haven't been able to use the carousel.

If I get it sorted will let you know :)

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