Issue with First Data Plugin

  • Posts: 21
  • Thank you received: 1
11 years 11 months ago #49846

I have a question. Since I didn't get any documentation from First Data I was wondering about the .pem and .key files. When I worked in ColdFusion the pem file was just the ten digits and extension. XXXXXXXXXX.pem and this new zip contains WSXXXXXXXXXX._.1.pem. Should this be renamed? Should the file be XXXXXXXXXX.pem? and .key?

Please Log in or Create an account to join the conversation.

  • Posts: 21
  • Thank you received: 1
11 years 11 months ago #49847

The error message was generated by the test mode. First Data sends the data to a different server in test mode causing this error. I put it in Production mode and it worked.
So, don't use test mode with First Data.

Please Log in or Create an account to join the conversation.

  • Posts: 81631
  • Thank you received: 13085
  • MODERATOR
11 years 11 months ago #49926

Then send a screenshot of your settings to nicolas at hikashop dot com and I'll have a look.

As bulldzr said, the plugin works fine, so it's not a bug. It's just a setting which is not correct, whether it's the files format, the files path, the store id or something like that.

Please Log in or Create an account to join the conversation.

  • Posts: 11
  • Thank you received: 0
9 years 10 months ago #160018

Man I hate reading these long strings of problems, replies, troubleshooting attempts and after all of that NO SOLUTION. Now I have the same issue. Curl error. I have called Firstdata and they said everything is set up correctly. l did a transaction with my last site/template but I upgraded to hika business and a new template recommended on Hikashop and now I can't make the plugin connect to First data and I get the Curl error:

Message
There was an error during the connection with the First Data payment gateway

Curl Err [3] : malformed

Please Log in or Create an account to join the conversation.

  • Posts: 81631
  • Thank you received: 13085
  • MODERATOR
9 years 10 months ago #160078

Hi,

Thanks to the log that you provided I can see that you have the error:
This request requires HTTP authentication ().

So that's an authentication problem between the two servers.

Edit the file plugins/hikashoppayment/firstdata/firstdata.php and change CURLAUTH_BASIC to CURLAUTH_ANY and try again. Thanks to that modification the authentication system will try different authentication methods and hopefully it will work.

Please Log in or Create an account to join the conversation.

Time to create page: 0.075 seconds
Powered by Kunena Forum