Content Module cannot be changed

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10 years 6 months ago #35571

I just installed the Bunsiness-Edition - I already had the free edition running before. Now I want to change the Content Module with the carusel option enabled. When saving it turns back to non carusel, but says that the save was successfull. Also any other modification to that module, has the same effect - nothing changes. I also tried to make a new module, but the same problem appears.
Any hints?

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10 years 6 months ago #35573

Hi,

Could you activate the debug mode of the joomla configuration and try again ?
Do you get any error when doing that ?
That would help us understand why you have that problem.

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10 years 6 months ago #35741

Hi
no I get no error. I yesterday recognized, that I cannot make any changes - not even to generell setting of the shop. Always the same effect. It tells me that it has been stored correctly but the changes take no effect - the old settings (before saving) appear. I activated the debugging mode, but do not know what to do with it. So you want access to my backend? I can give url and username/passwor - but not here in public. Do you have an email at which I can send this infos?

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10 years 6 months ago #35794

Hi,

You can use our contact form to send your back end access. Please also give the URL of that thread.

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10 years 6 months ago #35800

as requested I sent you an email with the login informations.

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10 years 6 months ago #35849

I just tried to save your configuration and other pages on your back end and it works fine.
Does it work for you ?
which browser are you using ?
If you use another one does it work ?

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10 years 6 months ago #35905

hi and thanks for the reply

you are right it works fine with safari. I usually use google-chrome and it worked fine as long as I worked with the free version of hikashop - the busniess version works not correctly with chrome. It's some kind of strange - every other components (not hika) work perfect under chrome! I think you haven an issue on that.

kind regards
Renzo Venini

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10 years 6 months ago #35959

Yes, that issue was reported lately but we weren't able to reproduce it. Each we test it works.
It seems that once you used another browser to save the configuration it then works with chrome too.

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