Custom item field stop working

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progreccor
Topic Author
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SEO, webdesign

Posts: 2293
Thank you received: 315

6 years 7 months ago #277922

-- url of the page with the problem -- : flyshoes.ru/muzhchinam/obuv-muzhskaya-gi...aya-giuseppe-zanotti
-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.7.5
-- PHP version -- : 7.1

I have a shop where customer can choose size of the shoes with custom item field
It works on 2.6.4 but stop working after upgrade to 3.2.0

I believe that it is not a bug but something with customization but can understand where is the problem.

The shoe successfully added to the cart but without this field.

Could you help me?

Я не явлюсь официальной службой поддержки!
Я здесь добровольно!

Хочешь получить купон на скидку Hikashop? Спроси меня как!

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Last edit: 6 years 7 months ago by progreccor.

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nicolas
Away

Posts: 81539
Thank you received: 13069
MODERATOR

6 years 7 months ago #277927

Hi,

Edit the custom field and make sure that the display settings are configured properly for it.
If that doesn't help, it comes either from customization of the checkout or customization of the add to cart button area.
So try switching the "add to cart legacy" and/or the "checkout legacy" settings to see if one of them help.

The following user(s) said Thank You: progreccor

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