Cant use anymore Hikashop !

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6 years 1 week ago #289826

-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.6
-- PHP version -- : 7
-- Browser(s) name and version -- : Firefox

Got RED error messages on every page refring to .php like for example
product / listing_table.php
etc..
No product, nocart nothing is shown
This occured since the installation of Essential.
With my previous Starter version, all was OK
Can you tell me what's happening ?
If I cant fix that i'll ask for a refund and find a competitor product

Thanks fro help

Rgds
Philippe ( Paris, France)

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6 years 1 week ago #289829

Hi,

Just go to hikashop configuration>advanced tab and set "Display view files" to NO. This will fix your issue.

Thanks

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6 years 1 week ago #289834

Hi Kiratn

I did, but now ALL my products settings are almoste gone !
No more images,related, no listing shown
Cant understand..
Would you kind enough to check my settings
Can give you my credentials on a separate mail
Thanks a lot if you could
Rgds

philippe

Last edit: 6 years 1 week ago by piluche.

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6 years 1 week ago #289835

Hi,

That setting allows to see what file you should modify when you want to add some customizations. Now regarding your other issues I think that after upgraded you got new settings and you need to resave/recheck them again. That's what I would do my self....
I don't think I have rights to check it via your back-end so please wait for Hikashop team replay before taking any actions and I am pretty sure they will help you.


Kind Regards

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6 years 1 week ago #289836

Ok, noticed !
That'a pitty we have to check all settings after upgrading
Realy awsome !
Thanks for your help anyway
Rgds
Phil

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6 years 1 week ago #289840

Hi,

That has nothing to do with the upgrade to the Essential edition.
These are displayed by HikaShop because you activated the "Display view files" setting of the HikaShop configuration.
Turn that option off and you won't see them.
Also, the fact that you don't see the listing of products there is also not linked to a bug of the upgrade. This is because of a problem with the settings of your menu item.
We would need a screenshot of the settings of your menu item to be able to help.

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6 years 1 week ago #289843

Hello,
My "view files" problem is solved, thanks
I dint ment that there is a bug in Hikashop
I just noticed that i have to check all the previous settings
For example, i have to set all the products and categories images back
And this is the screenshot of my menu item

Thanks for help, anyway
have a nice week-end
Rgds

Je passe en version française..

Il me semble qu'il y a aussi un problème de langue
Voir le 2ème screenshot

Merci de m'éclairer pour sortir de là
Reconnaissant !

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Last edit: 6 years 1 week ago by piluche. Reason: ajout de texte

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6 years 1 week ago #289851

Bonsoir Nicolas,

Au cas où, j'ai essayé de créer de nouveaux liens de menu pour aller sur les pages produits de Hikashop
ET ÇA MARCHE !
Les anciens liens de menu ne fonctionnaient donc pas et n'était plus reconnus
Je crois que je vais pouvoir poursuivre
Oubliez ma demande d'aide.:) :)

Merci encore pour votre réactivité
Bonne semaine,
Cordialement,

Philippe

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