Search console errors using Hikashop in catalogue mode

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6 months 2 days ago #306618

-- HikaShop version -- : 4.0.3
-- Joomla version -- : 3.9.6
-- PHP version -- : 7.1.26
-- Browser(s) name and version -- : Chrome 74.0.3729.157

While using Hikashop in catalogue mode the ID and class "hikashop_product_price_main" is triggering Google to display 1 error and 9 warnings per product page in Search Console. What to do to solve this issue?

Thanks in advance!

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6 months 1 day ago #306637

Hello,

Thanks a lot for your return that allow us to improve MicroData managing !
From this we have updated our HikaShop version, and so this patch will be in our next version.

And so, you can have the correction by updated your HikaShop Version.

Note : If the error is still there, you have to check that you didn't use product page override (show_default, show_reversed a show_tabular)

Regards

Last edit: 6 months 2 days ago by Philip.

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5 months 6 days ago #307530

After updating to Hikashop Business 4.1.0 the problems still occurs! There are no page overrides. Due to the 'product' error Google is also giving 9 warnings. I hope there will be a solution soon, because it's affecting all Hikashop websites (in catalogue mode).

Remco

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5 months 5 days ago #307542

Hello,

Several thing to say first we use as a reference the Official Google Micro Data Test, here .
I use it to process a test from your product page, and for the result on your product page (managed by HikaShop), I get this result :



We know that there are many tools to test the MicroData (some work with browser) and the issue is that results can be different from another... And so we have to choose one as you can understand.
Second important point, you have to know that of course we will always work to eliminate error but the warning are close to impossible to solve (depends from too many parameters) but you have to know that the warning don't affect your CEO.

Hope this will explain you the situation.
Regards

Last edit: 5 months 6 days ago by Philip.

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2 months 3 weeks ago #310127

Hi Philip,

I checked with our SEO specialist and heard that all errors (not the warnings) are serious and need to be solved. As you can see in the screenshot we've got 269 errors on 1 site using Hikashop in catalogue mode. 'Offers', 'review' or 'aggregateRating' must be defined and 'price' field is missing.
Example url:

This message contains confidential information


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2 months 3 weeks ago #310128

Hi,

The offer / price ones can only appear if you set a price in your products. Without price, HikaShop can't fill these and thus they are not added.
And for the review / aggregateRating you need to activate the vote & comment settings of the HikaShop configuration and have votes and comments entered for each product, since these are based on that.
Please understand that HikaShop can only add the micro data tags with the information you provide it.
Updating your HikaShop or changing the "catalog mode" setting can't help you here.

Now if you don't want to publish the price of your products and don't want them to be rated by customers, you need to ask your SEO specialist what can really be improved knowing that you don't want these.

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2 months 1 week ago #310703

Hi Nicolas,

According to our SEO expert the errors are due to incomplete generated structured data by Hikashop. Due to that Google is expecting data for price, offers, review or aggregaterating. This is structured data we don't want to publish and therefore use Hikashop in Catalogue mode. Is there a way to prevent Hikashop from generating incomplete structured data?

Hope to hear from you, because the errors are harming our ranking.

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2 months 1 week ago #310707

Hello,

Can you try to complete data (on backend) ? I mean like Nicolas said add price even if you don't display the data in the frontend.
And for the rating, I think that you have to disable the vote/comment like on this screenshot :



Try it, and tell us if that solve your error or part of it.
Awaiting news from you.

Regards

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2 months 1 week ago #310751

Hi Philip,

All prices are set to zero and client doesn't want to add prices, because of the highly competitive market of industrial machines they are in (hence the catalogue mode). The vote & comment options is already disabled on all websites, so that's not the solution for the problem, I'm afraid!

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2 months 6 days ago #310753

Hello,

Can you provide frontend/backend access because there are something that I don't get, I need to see it by myself to find the solution unfortunately.

Sorry for this return and awaiting news from you.
Regards

Last edit: 2 months 1 week ago by Philip.

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2 months 6 days ago #310791

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Last edit: 2 months 6 days ago by Philip.

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2 months 5 days ago #310810

Hello,

I make several analysis on your website, and I have a bad news :
- First, it's true that you have several error in your website page
=> I test several page manage by HikaShop and so far, there are only warnings and no error
- But, other error come from Joomla pages

I'm really sorry but we won't be able to help you as the issue is in the Joomla core.

Sorry for this answer
Regards

Last edit: 2 months 5 days ago by nicolas.

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2 months 5 days ago #310848

Hi Philippe,

Thanks for the info!

First of all I want to kindly ask you to make the url's not visible in your uploaded screenshots (thanks in advance!).
Secondly I don't understand that Google reports (product) errors in 'Google Search Console' (see screenshot) and for the same url's no errors in 'Google Structured Data testing tool'. Is there an explaination for this?

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2 months 5 days ago #310850

Hi,

@RustyHika

Yes, you have this issue which i reported long time ago: www.hikashop.com/forum/3-bug-report/8972...icrodata.html#310179

As Nicolas said it should be fixed with the next version of Hikashop.

I also found that it does effect how product is visible in Google organic search, please read my last message of that topic.

You should use new testing tools: search.google.com/test/rich-results

Hope that helps.

Thank you

Last edit: 2 months 5 days ago by kyratn.

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2 months 5 days ago #310857

Hi,

I've edited Philippe's message to remove the screenshots with the URL.

Regarding the aggregateRating and price issues you got, it's not linked to the other thread @kyratn points to.
In the other thread, the issue happens because the information is not available when the javascript is not loaded on the page in some cases. And in your case, it's not a matter of javascript, but a matter of just not having the information in the product (since you don't want to provide it).
In that case, the only solution for you would be to edit the file "show_tabular" (as you're using the tabular layout) via the menu Display>Views and add the structured data tags yourself to the pages if you want to provide fake ones. Note that in that case, it will mean that even though you don't provide the information (of the price and the rating) on your website, the information will appear on the search results of search engines, which you might not want. If you don't want that, I can only recommend to just ignore these errors.

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1 month 4 weeks ago #311090

Hi Nicolas,

Thanks for replying! I still have a couple of questions:

  • When ignoring these errors, will this be a negative influence for SEO?
  • I still don't understand that Google reports (product) errors in 'Google Search Console' (see former screenshot) and for the same url's no errors in 'Google Structured Data testing tool'. Is there an explaination for this?

Thanks in advance!

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1 month 4 weeks ago #311093

Hello,

"I still don't understand that Google reports (product) errors in 'Google Search Console' "

You know, we aren't able to answer you because we don't develop this tools... To answer this question all you have left is to try to ask to Google support, sorry for this return but we really can't say more about this.

Regards

Last edit: 1 month 4 weeks ago by Philip.

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