HikaShop Invoice Plugin download and next page bug

  • Posts: 20
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  • Hikashop Business
3 weeks 4 days ago #329353

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.24
-- PHP version -- : 7.4
-- Browser(s) name and version -- : Chrome 88.0.4324.146

The problem is that the PDF Invoice Plugin has a conflict in the Hikashop -> Orders page. If I have checked AND downloaded an order before and THEN I want to go to the next page, it will download these checked items again instead of going to the next page I clicked on even after if I have unchecked these orders.

This is the plugin we use:
www.hikashop.com/marketplace/product/18-plugin-pdf.html

Thank you for your help in advance.

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  • Posts: 3093
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  • MODERATOR
3 weeks 4 days ago #329361

Hello,

In order to be able to experiment ourselves your current issue can you provide these elements :
- An Url link in order to see the issue context
- Step by step description with more details please, so far we aren't sure to understand you well.
- Screenshot with annotation to describe the issue OR just before the issue.

Awaiting your elements to be able to progress on your issue.
Regards

Last edit: 3 weeks 4 days ago by Philip.

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  • Posts: 3093
  • Thank you received: 401
  • MODERATOR
1 week 6 days ago #329905

Hello,

We have received your elements BUT next time please follow our instructions and if you have elements that must be kept secret provide its via our Contact us form, and add an Url link to this topic to keep the link.
NEVER use the private message, and continue the discussion here, the forum is for everyone, and so it have to stay clear.

As we weren't able to reproduce in our localhost your issue can you provide some backend access via our Contact us form.
Awaiting your elements to progress on your subject.

Regards

Last edit: 1 week 6 days ago by Philip.

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