Shopping cart in ENGLISH only - not moving to next step of check out.

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  • Hikamarket Multivendor Hikashop Business
1 month 1 week ago #331359

-- url of the page with the problem -- : stg-locations.tecnic.ca/en/shopping-cart
-- HikaShop version -- : 4.4.1
-- Joomla version -- : 3.9.25
-- PHP version -- : 7.4.4
-- Browser(s) name and version -- : Chrome Version 89.0.4389.90

Hello.

Please note that this site is our staging of locationautosaaq.com for test purpose.

The shopping cart in English will not go to the next step when we click on NEXT.
In French and Spanish this works perfectly fine.
We use Falang for this, and I compared the translations, and they all seem to be found.
When I turn on maximum reporting and debug, there is no message on the bottom.

When we inspect the content and look at the console, we get the errors in the print screen below.

Thank you in advance for your help.

Attachments:
Last edit: 1 month 1 week ago by mark.krump@tecnic.ca.

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  • MODERATOR
1 month 1 week ago #331360

Hi,

I don't see why it would do that.
Could you provide a backend access and a FTP access along with a link to this thread for reference via our contact form so that we can look into it ?
www.hikashop.com/support/contact-us.html

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  • Posts: 15
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  • Hikamarket Multivendor Hikashop Business
1 month 1 week ago #331431

Email is sent.
Thank you.

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  • MODERATOR
1 month 1 week ago #331454

Hi,

Well, I'm not sure what is the problem, however, it seems to be in Falang.
If I disable the English translation for the "Panier de commande" menu item in Falang, I'm then able to proceed to the next step when I'm in English. The drawback is that the URL of the checkout pages has "panier-commande" instead of "shopping-cart" in it in that case.
I would recommend to contact Falang's support to look into it.

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