Re: admin>product sort ordering doesnt affect the site

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13 years 2 weeks ago #13233

Hi

I'm in admin>products and i'm changing the sort order and saving. It's updating in my admin area but it's having no affect on the site... any ideas?

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13 years 2 weeks ago #13252

When you create/edit a menu or a module for hikashop, in the hikashop options, you can select the way the ordering is done. By default, it should order the products using the ordering in the backend. Could you check your menus and modules settings ?

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13 years 2 weeks ago #13257

the site is: ecoyachtproducts.com go to 'shopping' menu.

In the 'shopping' menu module i have already set the 'ordering field' to 'category ordering', is this correct?.. does this follow the sort order i have edited in the admin products area?

thanks

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13 years 2 weeks ago #13258

ive also tried 'product' 'ordering' and no difference

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13 years 2 weeks ago #13279

Hi,

In your shopping menu, I don't see any products. Did you change something in the mean time ?
Also, if you could provide a back end access to your website, we would be able to directly see what's the problem.

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13 years 2 weeks ago #13285

Hi, just click on 'Laundry' to see the first set of products. These are the one's i'm trying to arrange.

www.ecoyachtproducts.com/administrator
presuming you'll hide this in the forum... u/n and p/w (hidden by me until you're ready)

thanks

Last edit: 13 years 2 weeks ago by waynefrance. Reason: not hidden by admin

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13 years 2 weeks ago #13290

Hi Anyone able to help shortly please?

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13 years 2 weeks ago #13293

The problem was that the random option was activated in your modules. So the products were randomly ordered. But since you had less products that the "number of items" option, there was no need for the system to pick the products so they were ordered by id.

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13 years 2 weeks ago #13298

ah ok.. makes sense now you say it like that LOL

cheers for your help

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2 years 3 months ago #338472

Hola Nicolas, una consulta, sabes que de repente en la sección de productos (desde el backend) desapareció la opción de ordenar por ID los productos. No se que pasó, creo no haber tocado nada. Podrías ayudarme?

[Moderator :] Please, note that this part of the forum is in English only, thank you for your attention.

Hello Nicolas, a query, you know that suddenly in the products section (from the backend) the option to sort by ID the products disappeared. I don't know what happened, I don't think I touched anything. Could you help me?

Last edit: 2 years 3 months ago by Philip.

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2 years 3 months ago #338483

Hello,

Can you provide your complete page screenshot ? I insist on the "complete" because we need to see everything, and even what is around your product listing.
And add, these datas too, Jooma & HikaShop version and php too.

Awaiting your returns in order to progress on your subject.
Regards

Last edit: 2 years 3 months ago by Philip.

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