Checkout Workflow

  • Posts: 29
  • Thank you received: 1
13 years 4 months ago #41444

Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be selling downloadable .pdf files only, beginning with PayPal as the only payment option. I'm expecting to add more payment options once I get everything else working.

The workflow I'd like is: add to cart; proceed to checkout; registration; terms and conditions; payment; payment confirmation; thank you page.

I know I'm not using Hikashop terminology, but am too new to be sure what the correct terminology is. I hope the way I worded it makes sense.

What I've got so far is: coupon_cart_login_terms_payment_confirm,end

Does this seem the best way and workflow text to securely sell downloadable files? Any help would be much appreciated!

Last edit: 13 years 4 months ago by raggatt.

Please Log in or Create an account to join the conversation.

  • Posts: 84044
  • Thank you received: 13620
  • MODERATOR
13 years 4 months ago #41609

I would add the address view in case the user wants to change it on the second page of the checkout:
coupon_cart_login_address_terms_payment_confirm,end

The rest is fine.

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 1
13 years 4 months ago #42015

Thank you for your reply. I'm not sure why I would add address field though, since I'm selling downloadable files and hence no shipping involved.

Please Log in or Create an account to join the conversation.

  • Posts: 84044
  • Thank you received: 13620
  • MODERATOR
13 years 4 months ago #42191

Then maybe you don't need it yes. It depends on your needs :)

Please Log in or Create an account to join the conversation.

  • Posts: 13
  • Thank you received: 0
13 years 2 months ago #49156

I have my checkout workflow set as thus: "cart_login_address_terms_payment_confirm,end"

However, the customer is not taken to a "Thank you for your purchase" page. It just goes to an empty page, so the customer does not get confirmation that the purchase went through.

I've taken a look at the views/checkout/tmpl/end.php file, and I see this:

if(empty($this->html)){
echo JText::_('THANK_YOU_FOR_PURCHASE');
}else{
echo $this->html;
}
$this->nextButton = false;


What am I missing?

Please Log in or Create an account to join the conversation.

  • Posts: 84044
  • Thank you received: 13620
  • MODERATOR
13 years 2 months ago #49226

What do you mean by "empty page" ? Is the page totally blank ? Do you see the template ? What is the URL of that page ?
The landing page depends on numerous factors like the payment method you're using, how you configured it, etc. Could you give more info on that ?

Please Log in or Create an account to join the conversation.

  • Posts: 13
  • Thank you received: 0
13 years 2 months ago #49251

The template is there, but there is no text in the space where it should say something like, "Thank you for your purchase."

We are strictly using Paypal Pro, and the payment goes through; and both the customer and administrator get emails confirming the purchase.

The site is: celabs.net/buy-online

But you'd have to go through the purchasing process to see the page I'm referring to.

Last edit: 13 years 2 months ago by tsmith. Reason: Added site information

Please Log in or Create an account to join the conversation.

  • Posts: 84044
  • Thank you received: 13620
  • MODERATOR
13 years 2 months ago #49299

In the options of the paypal pro plugin you have the return URL option where you can define the URL where the user is redirected to after the purchase. Please set it to where you want (a joomla article saying thank you for example).

Please Log in or Create an account to join the conversation.

Time to create page: 0.077 seconds
Powered by Kunena Forum
loading