Credit card fields

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13 years 1 month ago #49346

Hello,

I don't know if this question is being asked right.
But I notice on the demo site that on the checkout page when you select the credit card option the info appears nicely.
On my side it doesn't work like that. It is there only not visible.
How can I get it to work like that?

Thanks in advance

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13 years 1 month ago #49405

Hard to say. It might be because of a javascript error on your website. We would need a link to the shop in order to give a more accurate answer.

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13 years 1 month ago #49409

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13 years 1 month ago #49438

It's working fine for me on your website.

It might come from your browser. What browser are you using ?

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13 years 1 month ago #49592

I am using Firefox version 12.0 en Internet Explorer 9
Can you show me a mockup of how you see it then?

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13 years 1 month ago #49681

I see it exactly like on our demo website. The fields appear rolling down from below the payment method text.

I tried on FF12 and IE9 and it's working too on your website.
When I click on the credit cart payment method name, I see the fields.

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13 years 4 weeks ago #49719

Can you then send me a screenshot of how you see it on my website.
Because I still see the white space between the credit card and collect on deliver payment.
Only when I select credit card payment the info appeard in the white space.
It is not like on your demo site.




See how the payment options are neatly placed under each other and only when you selected one of them the info for the card slides open.
There is no white space where the info is in like on my website

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13 years 4 weeks ago #49834

I don't have that on your website.

Here is what I see:

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13 years 3 weeks ago #50031

Ok.
That's a mistery.
Thanks.

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13 years 3 weeks ago #50070

I have found out what the problem is.

The settings for the hikashop_credit_card_creditcard is

element.style {
margin: -128px 0 0;
}

the margin must be 0.

If you can tell me where I can find that element.style I can change that.

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13 years 3 weeks ago #50071

I don't see such style on your website and that's not in HikaShop by default.

The following user(s) said Thank You: Sue

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