Akeeba subscription plugin

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  • Hikashop Business
13 years 1 month ago #49622

I am trying to use this plugin (thank you for it)
www.hikashop.com/en/support/documentatio...a-subscriptions.html
I am able to test a complete purchase but the purchase does not create a subscription.

In Akeeba Subscription do I have the price be $0 so the amount is all done in Hikashop ?
I have tried this of course, but the subscription is still not active.
Any ideas are welcomed.
(Joomla 1.5)

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  • MODERATOR
13 years 1 month ago #49643

Can you confirm that the order status is "confirmed". If the order status is "created" it means that there was no payment notification for the order so it's normal that the subscription has not yet been created.

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  • Hikashop Business
13 years 4 weeks ago #49716

Yes the order is Confirmed.
Please let me know if you would like me to send login details.

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13 years 4 weeks ago #49829

We could check your settings yes. You can send your login details via our contact form. Also please include the link to this thread.

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