Details event registration in order e-mail

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12 years 9 months ago #68315

I looked at the demo of event registration. Amazing!

On the e-mail order conformation there are no details of the booking. The conformation shows only the productdescription 'saturday' and not the choosen details.
How can I create that?

Thanks in advance!
Jan

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12 years 9 months ago #68335

Same here, can we add the info to the order export as well?

I tried doing some exporting in the back-end, but don't manage to include the info on the export.

I can't find the extra entered info in the back-end at all? Where can I find this?

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12 years 9 months ago #68543

In the menu Orders->Entries, you can export all the entries which were done by your customers.

There is however, no easy way to add the entries to the email which is sent by HikaShop. It's possible if you're a developer but otherwise no. However, you can create a hikashop menu of the type user control panel or order listing via the joomla menu manager so that your users can look at their orders and see a recap of their entries in their order.

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12 years 9 months ago #68591

Thank you for your reply.

In your demo back-end this isn't working, or am I using the wrong options?

- When I 'buy' an event entry on the frontend, this shows up in the backend at order, not at entries.

- The entries shown in the backend do not provide info about the options selected by the previous entries.
- There's no way I can export the entries in a way they are included in the csv export.

Please, can you answer these questions, I want to buy the HIkaShop Business solution with the Event registration and want to implement this asap!
The data not showing up in the e-mails is a bit strange, and a big disadvantage.

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12 years 9 months ago #68780

Not everything can be done from point one. We're constantly improving HikaShop. Entries are only used by a small fraction of our users and the fact that the entries are not in the confirmation email was never brought up by anyone. So we focused on other things. We take note of your concern regarding that. In any case, if you want to add the entries in the email, the email can be edited via the menu System>Emails ,so you could always ask a third party developer to do that for you.

I checked the demo website and there was a problem with the table of data in the database since we migrated the website to 2.5. I've restored the data as it should be and it's working correctly now on the demo website.

The following user(s) said Thank You: Robbert

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12 years 9 months ago #68785

Great, I will test it, and will probably buy the business version this afternoon.

In the info provided about the Entries wasn't clear to me that the entries option was added recently, or wasn't ready yet. is there a changelog available somewhere? Or an update plan or something like that?

Thanks again for your fast reply!

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12 years 9 months ago #68946

The entries option was added one year and a half ago and is ready. The problem was only on the demo website and is independent of the functionality. The problem came from a mistake during the copy of the data from the old demo website on Joomla 1.5 to the new one on Joomla 2.5.

The change log of HikaShop is available here:
www.hikashop.com/en/support/documentatio...ashop-changelog.html

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