Required fields are not required

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12 years 7 months ago #72852

Hi. Required fields "Country" and "region" are not required. But their setting is set that this is a required field. If nothing is selected in this fields on the next step there is no any delivery options. What to do?

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12 years 7 months ago #73026

Hi,

By default in HikaShop, for the fields "Country" and "Region" there is default values, so it's not possible to let it empty.
Try to change the default values in HikaShop > Display > Custom fields.

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12 years 7 months ago #73065

But in my case it is possible to let them empty and possible to press next button.
And on the next page i can see smth like - For your location there are no available methods of delivery.

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12 years 7 months ago #73307

Hi,

Do you have added a zone ? In the country dropdown there is en empty value ?
Could you give us a link to your website ?

I have not this problem on my end, I think that you should download the last version from our website and update, or wait for the next release (in beta version actually) which should be available before the end of the week.

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12 years 7 months ago #73325

By default while opening address page, in this fields has been shown the first value of Country and Region. But I need, when address page loads this fields was empty. So I decided to make new country without name (blank). Now it looks like this

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12 years 7 months ago #73333

Hi,

Ok so the field is not empty, the value is the zone created. For HikaShop something is selected, that's why you can go to the next step.
The next step display a notice because the zone is not recognize for the shipping method.

You can let it as it's actually and have the message displayed, or remove the created zone and have a default zone selected.

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12 years 7 months ago #73335

Maybe it is possible to make that this fields will be empty and user selects the region he needs?

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12 years 7 months ago #73604

The zone type of custom fields hasn't been made to be able to do what you want.
You should not use a custom field of the type "zone" and the subtype "country" but a custom field of the type "single dropdown" and enter yourself all the values with the first one having a blank "value". That will allow you to do what you want.

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12 years 7 months ago #73824

If I understand correctly, I need to re-enter all the zones and states and start with a blank value?

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12 years 7 months ago #73983

Yes.

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