Cannot see all characterisitcs in a product.

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12 years 6 months ago #82496

I have a characteristic with 33 different possible values.

Only 23 appear in the list for the product I associated with it.
Is there a limit on the number of possible values for a characteristic when it is associated with a product - that is the characteristic has 33 possible values - the product associated with the characteristic both in the administrator and on the display show only 23 of them.

The attached graphic of the characteristic page show only a partial list of the possible values but you can see that many of these are missing from the product page.

THe page on the web siTe is: www.4mymerles.com/collars-leashes/slip-l...h-with-nylon-webbing

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12 years 6 months ago #82559

Hi Brian,

Did your tried to check the stock/price of your product's variants through "Hikashop->product->'Your product'->'Manage variants'" ?

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12 years 5 months ago #82635

I checked and the problem persists.

It does not show up there either. The characteristic options number 33 colors of embroidery thread, but in the products page for embroidery threads there are only 23 showing.

I created a product called embroidery thread. It was assigned the characteristic 'Embroidery Color' which has 33 choices of color. When I go to manage variants only 23 show.

Brian

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12 years 5 months ago #82653

Here is the issue. The colors for the characteristics were added in in two stages. When the client went back in and added extra colors, it was not automatically reflected in the product. So what I had to do was eliminate the characteristic from the product and delete all the sub-products (one for each color) - I am not sure if this step was necessary. I saved the changes, went back in and added the characteristic back in and all the colors show perfectly


Brian

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