Donation custom field

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  • Hikaserial Subscription Hikashop Business
3 weeks 2 days ago #368479

-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.3.3

Hello,
I am attempting to create a donation custom field - it is not working. Has the process changed?

Table: item
Column name: amount

The following user(s) said Thank You: ssnobben

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3 weeks 2 days ago #368481

Hi,

No, it hasn't changed.
What do you mean by "it's not working" ?
Do you get an error when creating the field ? If so, what is the error ?
Or do you mean that you created the field, but it is not taken into account ?
Or something else ?

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3 weeks 2 days ago #368498

Great I have the correct inputs - pic included.

Please see images:
The donation field either does not appear, or the donation amount does not appear during checkout.

VIEW: build.advancn.org/service-menu-link/prod...20-wedding-officiant

Attachments:
Last edit: 3 weeks 2 days ago by nicolas.

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3 weeks 2 days ago #368499

Hi,

The custom field settings are ok.
Can you check that the donation plugin is enabled in the Joomla plugins manager ?
Also, could you provide a screenshot of its settings ?

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  • Posts: 152
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3 weeks 2 days ago #368502

Hello Nicolas,
Yes, the plugin is enabled. Yet, the donation plugin is not appearing on the page.

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3 weeks 1 day ago #368506

Hi,

There must be something missing. Please provide a backend access via our contact form so that we can check the situation directly.
www.hikashop.com/support/contact-us.html

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