products import

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12 years 5 months ago #28865

Hi,
I found the products can be exported as a .csv file on the products page.
Please advise how to import the .csv file back to the products page?
Thanks!

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12 years 5 months ago #28894

Hi,

You can do that via the menu Products->Import when you're in HikaShop.

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12 years 5 months ago #28955

Hi,
But is it only for business version?
Thanks!

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12 years 5 months ago #28967

No. That menu is available in all the editions of HikaShop.

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12 years 5 months ago #29031

Hi,
My host sever displayed:
503 Service Unavailable
The server is temporarily busy, try again later! Powered By LiteSpeed Web Server
LiteSpeed Technologies is not responsible for administration and contents of this web site!
Could You please help me?
Thanks!

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12 years 5 months ago #29032

When does that happen ? When you import the CSV ?
In that case, it usually means that the CSV is too big and the import eat up too much resources for the restrictions put in place for your hosting.
You should split the CSV in several smaller CSVs and try again.
If that still doesn't solve the problem, it could means that your CSV is not valid and it breaks the import. You could try to activate the debug mode in the joomla configuration and try again. That might display an error message with more information about the problem.

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