Cancelling an order

  • Posts: 10
  • Thank you received: 0
11 years 10 months ago #52951

I guess really I have 2 questions: How can the buyer cancel their order, or remove from the shopping cart? Also, if a user starts the registration process, then leaves the site and comes back later, their information is still showing.

1. How can we make it so there is a button to clear the shopping cart, or cancel order.
2. if the user leaves the site then comes back, how can we get their information removed? And, if this is a cache type issue, is there a way to clear it after a specified number of minutes.

thanks in advance,

paul

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 10 months ago #53092

Hi paul@rm2u,

Users can remove from the shopping cart, in the hikashop_cart_module or in the cart in the checkout worflow, crosses are present in front of each products, by this way they can empty their cart.

For the fact that the cart "stays" when the user comes back, that is usually considered to be a good thing... Nevertheless, you can change the "cart retaining period" and related options of the configuration in order to change the delay for which the carts are cleared.

Please Log in or Create an account to join the conversation.

Time to create page: 0.055 seconds
Powered by Kunena Forum