cart empty but shows no "empty cart"

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  • Hikashop Business
11 years 10 months ago #54899

Hi Nicolas,

I,m having some trouble with emptying the cart during checkout. When you empty the cart, the products are erased, but the cart is still showing a Total of "0" and the "empty cart" redirectpage is not working. I can't find what causes this. Can you help me out? :(

Michel Pouli

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11 years 10 months ago #54977

Hi,

Are you using the latest version of HikaShop ?
I recall such problem in some of the previous versions so if that's not the case, you should update.

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11 years 10 months ago #55137

Hi Nicolas,

Yes I use the latest versions of Hikashop (1.5.8) and Joomla (2.5.6). Indeed I had this problem before. I think the problem only occurs when the client is logged in!

Last edit: 11 years 10 months ago by michelpouli.

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11 years 10 months ago #55185

Hi,

Could you try to flush your hikashop_cart and hikashop_cart_product tables via phmyadmin and try again ?

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11 years 10 months ago #55194

Hi Nicolas,

Thanks for your great support everytime. Much appriciated!

Did that (flush), looks fine now. Is this something to do regularly?

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11 years 10 months ago #55198

I've never had to do it on our end. But if the carts of a user are screwed, removing all his carts will fix that.

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