My States not showing in orders

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  • Hikashop Business
11 years 9 months ago #121688

Hi,
I am using updated Business edition. In checkout the states are visible for required drop down selection. However, in back end orders do not show state.
I have state selected to show in back end though.

Thanks,
Charles

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11 years 9 months ago #121695

Hi,
Can you check if you have published your state custom field for Back-end form through "Hikashop->Display->Custom Fields" ?

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11 years 9 months ago #121747

Yep says published.

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11 years 9 months ago #121812

Hi,

Can you provide a screenshot of the order, where we can see exactly the problem ?

Thanks,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 8 months ago #124608

This shows the state not showing. State is published and shows in checkout but orders listing does not show it.

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11 years 8 months ago #124697

Hi,

This has been corrected on our end, and it will be in the next release.
Thanks for the report.

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11 years 8 months ago #124743

ok so it is in the hikashop and nothing I can do on my end, correct?

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11 years 8 months ago #124762

Hi,

We fixed several things in the "zone" custom fields system, it is possible that we fixed the problem you have.
If you want to send us an access to your store, we can see to install a preview version of HikaShop 2.2.2 and see if the problem is right fixed.
HikaShop 2.2.2 is currently in test in our side, we want to release it before the end of the month.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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