Wrong amount send to paypal with deposit

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11 years 8 months ago #126641

Greetings.
I received an email saying the order is canceled due to the amount not the same as the payment.
Looking at the order and the paiement:

Order: Sub total CAD1,357.00
Coupon CAD-101.78 Except2013_7_5
Shipping CAD97.73 - Livraison à domicile
Payment fee CAD40.59 - PayPal
TPS CAD118.41
TVQ CAD236.23
Total CAD1,393.54

Paiement:
Your order summary

DescriptionsAmount
Sofa 109 $987.36
Quantity: 1
Livraison $85.00
Frais de paiement $40.59
Discount -$101.78
Item total $1,011.17
Tax $160.59
Total $1,171.76 CAD

There seems to be a difference somewhere.
I created a product without a depot and somehow the amount is right.

So seems something still related to the deposit.

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11 years 8 months ago #126663

Hi,

I don't understand your numbers and it will be difficult to understand the source of the problem.
What I can tell you is that you should remove the option in the paypal plugin which send the order details to paypal.
This feature could not be right if you have special other features. Because the plugin can't know how sent it to paypal for his process.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 8 months ago #126667

The plugin that causes the problem seems to be the deposit because without it , the total is right.
It should be able to transfer the proper amount and detail?
If I remove the transfer detail to paypal feature, how can I know the paiment is for what product.
Thank you

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11 years 8 months ago #126826

Hi,

You don't need to have that "send order details" option turned on for that.
For each payment in PayPal the order id is there. Simply search for it in your HikaShop backend and you will get all the information of the order/payment.
And same on the other way, in the order history in HikaShop, the PayPal transaction id should be present in the last column of the table which you can use to identify the payment on your PayPal account.

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11 years 8 months ago #126828

Ok. I prefer to disabke the send detail than disable the deposit.
What file is in control of gathering and sending the detail to paypal?

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11 years 8 months ago #126833

It's plugins/hikashoppayment/paypal/paypal.php in the function onAfterOrderConfirm

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