Login Error

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11 years 2 months ago #150357

Hi,

My client is getting an error on the checkout login page (Please enter a value for the field E-mail), eventhough the field is filled in correctly with an email address.

This was working previously, but for some reason has stopped working. The standard login page works fine.

See here: www.elevateyoursole.co.uk/sales/checkout
Once a product is added to the cart and you click on 'Proceed to Checkout' ...the login and registration page appears which is where the error comes up.

Does anyone know what could be casuing this issue?

Thanks in advance.

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  • Posts: 13201
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11 years 2 months ago #150398

Hi,

I don't have this error on your website, I think that you changed the configuration.
The problem come when you use the switcher method ?
If it is, there is a small modification to make in the "media/com_hikashop/js/hikashop.js" file.
Replace:

		var simplified_pwd = document.getElementById('data[register][registration_method]3');
		var simplified = document.getElementById('data[register][registration_method]1');
		var guest = document.getElementById('data[register][registration_method]2');
By:
		var simplified_pwd = document.getElementById('data_register_registration_method3');
		var simplified = document.getElementById('data_register_registration_method1');
		var guest = document.getElementById('data_register_registration_method2');

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