Paypal check out

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11 years 1 month ago #155578

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 1.6
-- Joomla version -- : 2.5.19
-- PHP version -- : 5.4
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi guys,

I'm using the business version of Hikashop with Paypal plugin as the only payment method. Each time a user clicks the "Next" button to finish the purchase he's being redirected to Paypal to complete the process and I get a notice Email. Recently I've encountered several cases in which I received a notice email about a purchase but there was no payment done in Paypal. I've checked the payment process and it seems to be working fine.

Is there an option to add a name and phone fields just before the "Next" button and send this information to me so I can get back to people how wishes to buy the book but can't manage the Paypal process?

I tried adding registration before purchasing but it was very complicated for users so I removed it.

Will much appreciate any help provided.

Regards,

Guy.

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11 years 1 month ago #155584

Hi,

Instead of a complete registration with account activation, you could just use the "guest" mode and remove the address fields that you don't need.
To do that you need to do two things:
1. Make sure that the "login" view is in the checkout workflow option of the configuration
2. turn off the login option there at the bottom, and set the "registration" option to "guest".
3. if you want to remove the address fields, you can disable the ones you don't need via the menu Display->Custom fields.

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