SOLVED Registration does not complete

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10 years 11 months ago #159860

-- url of the page with the problem -- : modastore.gr
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 2.5.20
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have just finished will products and configuration and I have set the site online.
I had set checkout as guest but as the field email was missing I have changed to "Registration"
The problem I face now is that the registration does not complete.
It means that after I complete all the asked data, press Register, I stay in the same page with the registration form empty, but it appears a simplified registration form in wich there is a proposal of my own username in the email field and password (probably my password)

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Last edit: 10 years 11 months ago by villykou. Reason: solved

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10 years 11 months ago #159892

Waiting for your reply I have done all possible checks. The message I get after all methods of registration is the same. "Please login or register" as if I had left blank all fields

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10 years 11 months ago #159937

Still waiting for your reply, I have searched the forum and post #157246 gave me an idea.
If I press "Enter" instead of the button "Register", then registration works fine.
Temporarily I show a message with instructions, but it is not the way it should be
Please advise a.s.a.p. as the site in online

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10 years 11 months ago #159966

I came here looking for this very problem. You'll likely find the answer you need has been provided about 21 threads past your post. Another few minutes searching the forum would have saved you several hours of impatient waiting.

hikashop.com/forum/checkout/868353-unabl...checkout.html#156651

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10 years 11 months ago #159968

Having submitted that last comment, I realize it sounds a bit rude. HikaShop support is some of the best I've ever experienced and the "still waiting" when only a few hours had passed rather irritated me. Especially when the (likely) answer was just a few posts away. My apologies for being rude.

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10 years 11 months ago #159990

Yes please understand that we try to answer as fast as humanly possible.
The link provided by @BRupholdt is indeed the solution as far as I can see.

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10 years 11 months ago #160103

Before opening that thread I had search almost every other thread.
I have allready seen the one that you suggest but I think that this one is more suitable www.hikashop.com/forum/checkout/868474-p...in-error.html#160092
I know that you try hard, for that I am sorry for my impatience, but it was a bad supprise for me and my client to face the problem after all succesfull tests before going on line.

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10 years 11 months ago #160115

No the enter issue is something else.
Please apply the patch of the link provided by @BRupholdt

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10 years 11 months ago #160225

Thank you very much
In case of update will I have to change the code again ?

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10 years 11 months ago #160230

Hi,

Like every bug fixes, they will be included in the next HikaShop release.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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