Add to cart has stopped working

-- url of the page with the problem -- : www.goldplatedhair.co.uk
-- HikaShop version -- : HikaShop [1404122243]
-- Joomla version -- : 3.2.1
-- PHP version -- : 5
-- Browser(s) name and version -- : Google Chrome 35.0.1916.153 m Internet Explorer v11
-- Error-message(debug-mod must be tuned on) -- : Not sure how/where to turn this on. Provide me a link and i'll get it done.

My client has reported that some of her clients have had trouble adding things to the shopping cart, and then leaving the site thinking there was a problem.

I have tested here and it works fine in IE11, but in my Google Chrome its just constantly showing an empty cart. The "Add to cart" message pops up and seems to be working fine, but the cart status is not actually changing.

Any suggestions appreciated.

Hi,

Do you have enabled any cache on your website ? If it is, thanks to disable any cache option in Joomla, plugin, extensions, etc.
And clear the Joomla cache.

Hi there
Sorry for the delay, I disabled the cache - and that seemed to fix the issue. Thanks for your help.

Kind regards
Kevin