New Version 2.3.1 Checkout "Empty Cart"

  • Posts: 22
  • Thank you received: 2
10 years 11 months ago #162756

-- url of the page with the problem -- : www.qja.com.au/qjashop
- HikaShop version -- : 2.3.1
-- Joomla version -- : 2.5.22
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Chrome/Firefox/IE all same problem
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have just upgraded to 2.3.1 and initially the "Shipping" page displayed blank with no Shipping options. So I cleared all Joomla & Browser caches and tried again.

Now - when checking out after selecting "ayment method" the cart goes back to the default home page with message 'the cart is empt"', Although the Shopping Cart displays items ready for checkout

I ahve ensured all Plugins for Payment and Shipping are enabled and inthe workflow.

Unless there is an easy fix I will have to revert to the previous version.

thanks

Last edit: 10 years 11 months ago by qjawebadmin.
The following user(s) said Thank You: mariussport

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
10 years 11 months ago #162759

Hi,

This issue has already be reported, and we recently fixed that, this will be corrected in the next release of HikaShop.
Thanks to revert to the previous version until we release the new one with the fix.

Or you can contact us via our contact form with your order number in order to receive a preview of the next release.

The following user(s) said Thank You: qjawebadmin, mariussport

Please Log in or Create an account to join the conversation.

  • Posts: 22
  • Thank you received: 2
10 years 11 months ago #163063

Thank You. Installed the preview release 2.3.2 and problem solved.

Greatly appreciate your prompt response and follow up.

The following user(s) said Thank You: mariussport

Please Log in or Create an account to join the conversation.

  • Posts: 122
  • Thank you received: 3
  • Hikashop Business
10 years 11 months ago #163265

Hi,

Some customers has the same problem, since 4 days. I have reproduce the problem only once, normaly the checkout process works fine, whitch the ending page. We have Hikashop Business 2.3.1

How do I become version 2.3.2 it is not in the download menu

Sorry, just tonight the download succeed, thanks
regards Marius

Last edit: 10 years 11 months ago by mariussport. Reason: This evening the update 2.3.2 was found in the download, thanks

Please Log in or Create an account to join the conversation.

Time to create page: 0.068 seconds
Powered by Kunena Forum