Checkout workflow is not working

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10 years 11 months ago #163566

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : HIKASHOP BUSINESS 2.3.1
-- Joomla version -- : 2.5.22.
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Chrome 35.0.1916.153 m , Firefox 30.0
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,

we have some problems with the Hikashop Business edition.

First problem: if I want to finish a order in the shopping cart, you will get to see the login screen for members or guests first.
But none of these 2 will get me to the next step in the checkout workflow (address and shipping), but instead i will be sent back to the page frome the Webshop itself. See the attachment as example of my Checkout Workflow...

Second problem:After a checkout and payment is complete or failed, i want to use custom pages to show to the customer.
But there might be a solution to do this otherwise, with a redirection to these custom pages perhaps?

So can you help me please :blush:

kind regards,

Attachments:
Last edit: 10 years 11 months ago by war relics.

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10 years 11 months ago #163585

Hi,

1 - Please update to HikaShop 2.3.2, the redirection problem you got was a bug (which is now solved).
2 - You can use the "url" options of your payment methods. It allow you to redirect to specific pages when a payment is done.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 34
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10 years 11 months ago #163637

Hi Jerome,

Thanks for youre response.

I already tride to update Hikashop with automatic update's but no succes, no updates are found.
But i downloaded the latest version (2.3.2.) and install this package manual, And With succes

So problems are solved, thanks for the assistance

Regards

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