Getting Error when Adding to Cart

-- Joomla version -- : 3.1
-- Browser(s) name and version -- : Chrome and others
-- Error-message(debug-mod must be tuned on) -- : Error_message

SCRIPT5009: 'hikashopModifyQuantity' is undefined.

I am getting this error when I try to add a product to my cart.
Any pointers on how to troubleshoot/fix would be appreciated.
Thank you.

The link to the page the shows the problem is

www.chaliceofwisdom.com/calendar/eventde...-august-8th-10-am-mt

We are using the JEvents plug-in and Hikashop tags to display the product within a JEvent event.

{product}11|cart|description|picture|pricedis3|pricetax1{/product}

This was working perfectly and today we noticed that it wasn't working anymore

We using version is 2.3.1. Thank you for your assistance.

Here is another page where, when you click on Add to Cart, it just goes to the home page.

We are not using JEvents on this page. It's just a standard Joomla article using the following tag to create content.

{product}2|name|cart|quantityfield|description|picture|link|pricedis3|pricetax1{/product}

www.chaliceofwisdom.com/10-purchase-audi...-program-9-mp3-files

Same problem, the js function 'hikashopModifyQuantity' cannot be found.

Jerry

No luck. I installed the latest release on our test site and it still doesn't work.

pineapple.chaliceofwisdom.com/calendar/e...-august-8th-10-am-mt

Any other ideas?

Thanks again for getting back so quickly!

Jerry

I've been trying different options today (we are planning to go live tomorrow) but have had no option. Is there any way to check what would control the generation of that JS function?

Can I send you any more information?

Thanks again, Jerry

Thanks Nicolas, I've just sent FTP connect info through your Contact Us form.
Best, Jerry

You can use the following link to test this issue:

www.chaliceofwisdom.com/10-purchase-audi...-program-9-mp3-files

Note how when you click Add to Cart it goes to the home page and nothing is added to the cart. If you debug Javascript you'll see the unresolved javascript function error.

Best, Jerry

Hello Nicolas,
Has you or your team had a chance to look at this issue?
I heard in our meeting today that if we can get this working, we'll upgrade to a Professional yearly subscription, but if we can't get it fixed they'll want me to migrate to a different e-Commerce system.
I've really enjoyed working with your product so far, I hope we can get this resolved.
Best, Jerry

Thanks! I was able to verify the fix. If/when we upgrade to Professional, will this fix be overwritten?
Best, Jerry

Hi,

Yes if you upgrade now, the fix will be overwritten so you will have to put it back after the upgrade
For the next releases of HikaShop there will no more be this issue.