Not getting notification email

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.28

I'm having trouble figuring out why notification emails are not sent when a person cancels an order from PayPal. The order status is changed to cancel but neither the person ordering, nor the admin (using the plugin from this thread: hikashop.com/forum/orders-management/869...or-admin.html#160779 ) get a notification of the cancel status (just the created email)

I've verified the "bcc" plugin by manually changing the status using the admin interface but can't figure out why the notification isn't sent when the order is automatically cancelled when the user cancels from the PayPal page.

Sorry if I missed something obvious but right now I'm puzzled

Thanks!
Dave

I was using the "cancel and return" option from PayPal ... the cancel URL as set by the PayPal plugin is as follows:

$cancel_url = HIKASHOP_LIVE.'index.php?option=com_hikashop&ctrl=order&task=cancel_order&order_id='.$order->order_id . $this->url_itemid;

This appears to be core code so is there a way to configure HikaShop to send the cancel notification to the buyer?

wish that were true ... when I cancel from PayPal the shopping cart is empty so there is no option to change the payment method and try again.

thanks ... overlooked that option when I was setting things up