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5 years 9 months ago #295103

-- HikaShop version -- : 3.5.0
-- Joomla version -- : 3.8.10
-- PHP version -- : 7.0.27-0+deb9u1
-- Browser(s) name and version -- : IE 11, FF 61.0.1

Hi,
I have the HikaShop Essentials working well now, but when cookies are blocked in the browsers and you ad an item to the cart, the result is a blank page (just header and menu) where normally the selected product would be displayed. Is there any way a message like "Please allow cookies in your browser to enable the shopping cart." to be displayed? Users may think that the online shop is simply not working.

Regards,
Jimmy

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5 years 9 months ago #295110

Hi,

We do have a check to display such error message.
However, this depends on how the cookies are blocked.
How did you test ? Could you provide precise instructions to reproduce the issue on your website ?

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