Wrong message if their credit card is declinded

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5 years 2 months ago #302128

-- url of the page with the problem -- : www.m2820.com
-- HikaShop version -- : 4.0.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Chrome

When my customer's credit card is declined or they enter the information in incorrectly, Hikashop does not indicate this, but instead, gives a message that looks like the website is at fault. I've attached the message Hikashop gives. How can I change this to a message that says, "Your credit card was declined or the information was inputted incorrectly? Please try again or use a different credit card."

If a different credit card is used, everything works correctly.


Brad

Sunday School Teacher Training
www.m2820.com
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Last edit: 5 years 2 months ago by simo90.

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5 years 2 months ago #302135

Hello,

What Payment plugin are you using ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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