No Item in the cart

  • Posts: 3
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  • Hikashop Business
1 week 4 days ago #304631

Hi,

I have following problem and hope you can help me:

When I'm switching OFF the "Add to cart legacy" the quantity on the Item site in the shop will be empty and cannot decrease or increase the quantity.
When I put some item in the shopping cart the popup "product successfuly added" comes but no item is in the shopping cart. Only when I'm refreshing the browser I see the part.

When I'm switching ON the "Add to cart legacy" the quantity on the Item site in the shop is working, I can decrease and increase the quantity. OK!
A popup appears
- when I click "continue shopping" the cart is empty until I refresh the browser
- when I click "proceed to checkout" the item is in the cart

Thanks for your help!!


When cart legacy is on I can increase and degreace the quantity.

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  • MODERATOR
1 week 3 days ago #304639

Hi,

We would need a link to the shop to be able to analyze the situation.
Could you provide it ?
I would recommend to keep the add to cart legacy setting turned off.
If the cart module doesn't refreshes, check whether you have the file templates/YOUR_TEMPLATE/html/com_hikashop/product/cart.php via FTP. If you do, try renaming it to disable the view override and see if that helps.

The following user(s) said Thank You: asoelkner

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  • Posts: 3
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  • Hikashop Business
1 week 3 days ago #304669

Hi nicolas!

I used a bought template with included hikashop. It seems the program implementation was not so clean. When I'm removing the override it works.

I think I'll start new with a complete new joomla installation and the business version of hikashop. Hope I'll able to finish my work.

Thank you!!!

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