changed back to version 4.0.2

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  • Hikashop Business
2 months 1 day ago #308988

-- HikaShop version -- : 4.2.0
-- Joomla version -- : 3.9.10
-- PHP version -- : PHP 7.1.30
-- Browser(s) name and version -- : 75.0.3770.142
-- Error-message(debug-mod must be tuned on) -- : No error message, just the next step button ineffective.

Inform one problem I found. That is when I used Hikashop 4.2.0 or 4.1.0, the "next step button" in the checkout process failed (as shown in video website.shucm.info/next_step_button_ineffective ). But when I switched back to version 4.0.2, everything was fine.

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  • MODERATOR
2 months 22 hours ago #308996

Hello,

Can you show us some screenshots of how you configured your checkout workflow via "Hikashop->System->Configuration->Checkout" so that we can test it on our end ? Thank you !

Kind regards,
Mohamed Thelji.

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  • Posts: 5
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  • Hikashop Essential
1 month 2 weeks ago #309490

Hi, I have the same issue. In checkout there is no redirect to Paypal nor Ideal. But after selecting the shipping, and the payment options, the enduser is shown the " end & confirmation"
The default order status is set on "created"

Also, no order is created and no confirmation is sent by email.

attached you see my checkout schedule
I use Joomla versie, 3.9.10.
Hikashop essentials 4.1.0

any help is welcome!

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  • Posts: 24
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  • Hikashop Business
1 month 2 weeks ago #309505

I changed back to version 4.0.2, and the problem was solved.

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  • Hikashop Essential
1 month 2 weeks ago #309531

I can't change back, as this is a new installation and purchased the last Hikashop version. (I'm building a new webshop to renew a joomla 2.0 version)

so this is a known error of 4.2.xx? how to deal with this?

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  • MODERATOR
1 month 2 weeks ago #309553

Hi,

Update to HikaShop 4.2.1 and it should work fine.
It is a know issue of some builds of HikaShop 4.1.0 in some cases (it depends on how your checkout is configured, how your menu items are configured).

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