PDF Invoice plugin - shipping invoice

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3 years 2 months ago #327966

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.3.24
-- Browser(s) name and version -- : Chrome latest

Hello,

1) Can you tell me how does the "shipping invoice" option in PDF Attachment plugin works? It sends email to admin with the modified invoice?

2) My plugin no longer sends PDF invoices automatically. In fronted in user panel they are generated correctly. Emails with confirmation are sent to to the client, but without attachment. What can be wrong?
I attach my settings.

Thanks.

Attachments:

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3 years 2 months ago #327976

Hi,

1. If the "shipping invoice" option is activated, the "shipping invoice" button you see in the backend when you edit an order will use the PDF invoice plugin. If not, it will use the normal display. The shipping invoice is never sent in the email notifications. Usually that's something you want to print physically to add in the package that you send via the shipping carrier.

2. In the "statuses for email attachment" you entered "shipped" instead of "confirmed,shipped". So the invoice will only be added to the email notification if the status of the order is "shipped", which is normally not the case when the email notification is sent just after the payment as the status is normally "confirmed". So you probably want to revert that to "confirmed,shipped" and it should work like before.

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3 years 2 months ago #327977

Thank you! Both answers explain much too me.

I suggest to create a small documentation of the plugin on this site:
www.hikashop.com/marketplace/product/18-plugin-pdf.html
based on your current answers. Can be helpful for others. :)

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3 years 2 months ago #327995

Hi,

Thanks. Our goal is to actually not need any documentation for the plugin by having self explanatory tooltips for each option there.
With your feedback, we're going to improve these moving forward.

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