Coupon entry gives Page Not Found error

  • Posts: 92
  • Thank you received: 5
  • Hikashop Business
1 year 6 months ago #344894

-- url of the page with the problem -- : Midwestmeats.com.au
-- HikaShop version -- : 4.6.1
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4.30
-- Error-message(debug-mod must be tuned on) -- : Call to undefined function AC()

For some reason when a valid coupon is entered in checkout a “Page not found” error occurs.

Also, when selecting the “Cart” option the following error
occurs. Call to undefined function AC()

No changes to Coupon configuration have been made.

Please advise what could be the problem.

Thanks and regards
Brett

Please Log in or Create an account to join the conversation.

  • Posts: 81361
  • Thank you received: 13037
  • MODERATOR
1 year 6 months ago #344900

Hi,

There is no AC function in HikaShop. This must come from a third party plugin.
Please activate the "debug" setting of the joomla configuration and try again.
You should get an error message with more information, like the file path where the error is happening which will point to the culprit.

Please Log in or Create an account to join the conversation.

  • Posts: 92
  • Thank you received: 5
  • Hikashop Business
1 year 6 months ago #345123

Thanks for your help Nicolas

Turns out the AwoCoupon (AC should have alerted me) component was missing somehow.

All good now.

Please Log in or Create an account to join the conversation.

Time to create page: 0.057 seconds
Powered by Kunena Forum