Payment return URL fails

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  • Hikashop Business
1 year 1 month ago #348849

-- HikaShop version -- : 4.7.0
-- Joomla version -- : 4.2.6

I have just put a site live with a WorldPay integration, which seems 100 times more complex than it should be!

Anyway, I have the response URL setup as:

www.MYWEBSITE.co.uk/index.php?option=com...ckout&task=after_end

in the payemnt plugin Return URL option

But when I do a test transaction via a LIVE payment it tries to return to this URL and then the browser gives me this error:

The page isn’t redirecting properly

An error occurred during a connection to www.cotswold-perfumery.co.uk .

This problem can sometimes be caused by disabling or refusing to accept cookies.


I have tried turning off SEF URLs, but the same issue, I have tried using just the task=end on the URL. I have not modifed either of these files.

Can you help or offer any advice? This is using latest Hikashop and Joomla.

Thanks so much!

Lee

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  • Posts: 228
  • Thank you received: 4
  • Hikashop Business
1 year 1 month ago #348851

Hi
Just an fyi I’ve tried the PayPal payment plugin and that works perfectly. However there is additional info in the url for the orderid, customerid etc

How do I add this dynamically to the worldpay rerun url option box?

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  • MODERATOR
1 year 1 month ago #348856

Hello,

Can you precise your worldpay plugin name or better provide us a complete settings screenshot, please?
Other things you can do, is to activate the debug mode, in order to have information in the pay log file .

Use our Contact us form to provide in attachment your pay log file (after have reproduce the "return url error"); and don't forget to add an Url link to this topic in your message.

Regards

Last edit: 1 year 1 month ago by Philip.

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  • Posts: 228
  • Thank you received: 4
  • Hikashop Business
1 year 1 month ago #348876

Philip,
Thanks for your time. I treid something as a last resort. I removed the Callback URL's from the WorldPay Business Gateway plugin so they were blank (I could see in the plugin php file it had a default specified.)

With these specific URL's removed and the inputs left blank when I did another purchase it worked perfectly and returned the customer to the thank you page.

Lee

The following user(s) said Thank You: nicolas

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