Account confirmation link empties cart

Hi,

The link actually brings the user to the checkout. However, if the cart is lost in the middle, then the checkout cannot display itself and will redirect to the "URL where to redirect when cart is empty" configured in the HikaShop configuration page.

So the only issue is why the cart is lost.

I checked your website and I can see that I get logged in automatically. Normally, the HikaShop User Synchronization plugin is responsible for transferring the cart from the guest user session to the logged in user session during the login process.
So the most likely cause of this problem would be that this plugin has been disabled in the Joomla plugins manager. Could you please check on this ?

Hi,

Then I'm not sure what the problem is. I tried to reproduce the problem on my end and it worked fine.
One thing you could try is to turn off the user account activation in the Joomla user manager options page to see if you still have the same problem when there is no activation going on.
And what if you go through the Joomla user registration form instead of HikaShop's ?
Also, if you have a cart as a guest, and you manually login to an existing account, do you also have the problem ?

Also, I can see you're using a build of HikaShop 5 from the 17th of October. Since then, we've added several hot fixes (which will also be included in the next release of HikaShop to be coming out soon). So I would recommend downloading again the install package of the 5.0.0 on our website and installing it on yours in order to get all the latest patchs. That might help.

Hi,

The delete action there is mainly there to be able to delete guest users.
For Joomla accounts, the user has to be deleted through Joomla.
If you delete it there, it will only delete the user entry in HikaShop, and then a new user entry for that user will be recreated by HikaShop when necessary (if the user logs in for example).