Shipping costs not calculated correctly

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  • Hikashop Business
2 weeks 5 days ago #360642

-- url of the page with the problem -- : shop.hansplanje.nl
-- HikaShop version -- : 5.0.4
-- Joomla version -- : 4.4.4
-- PHP version -- : 8.1
-- Browser(s) name and version -- : firefox latest

As a customer to this webshop, you can order from several categories.
If you order one item only from category A, the cost for shipment is €7,50
If you order one item only from category B, the cost for shipment is €5,00
If you order one item from category A AND one item from category B the cost for shipment is €7,50
If the total amount of your order is above €250,- there shuld be no cost for shipment.

The calculation for shipment above €250,- works correct. There is no additional fee.
How do I achive the other options correct in HikaShop?

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  • MODERATOR
2 weeks 4 days ago #360651

Hi,

Set a weight of 9999 in the products of the category A and a weight of 1 in the products of the category B.
Create a manual shipping method with a max weight of 9998 and a max price of 250 and a price of 5.
Create a manual shipping method with a min weight of 9999 and a max price of 250 and a price of 7.5.
Create a manual shipping method with a min price of 250 and a price of 0.
This should allow you to achieve what you want.

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  • Posts: 27
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  • Hikashop Business
1 day 1 hour ago #361054

I have finally found the cause of the problem.

I used a manual shipping method for taking goods from the shop.
In this case there are no shipping costs.

What method or plugin can I use for goods that are collected from the store?
So there are no shipping costs charged whatever the price is.

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  • Posts: 81677
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  • MODERATOR
22 hours 10 minutes ago #361057

Hi,

I see no problem with doing this with a manual shipping method.
Just set the price of this extra manual shipping method to 0, and activate its "override shipping address" setting.

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