Pay now configuration

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  • Hikashop Business
4 weeks 1 day ago #367610

-- HikaShop version -- : 6.0.0
-- Joomla version -- : 5.3.1
-- PHP version -- : 8.2.4
-- Browser(s) name and version -- : Firefox 139.0.4

Hi,

With the payment method PayPal Checkout in Sandbox mode, I tried to pay for an order in the "created" status using the "Pay now" function. However, I only received the following message:

"Payment of orders not paid immediately is not available on this website. Please contact the website administrator if you have any question."

Here are my configurations:




Is there something else I have to ajust?

Thank you!

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4 weeks 1 day ago #367611

Hi,

There are only two cases where this could happen:
- If you've turned off the "payment of orders not paid immediately" setting
- If you have this setting turned on, and you then downgraded your HikaShop to the Starter edition. In that case, the feature will be disabled as it is only available in commercial editions of HikaShop even if you had that setting turned on and even if you use a payment link generated when the commercial edition was installed.
It's likely you're in that second case after installing the Starter edition install package instead of the Business edition install package.
Install the latest version's Business edition and it will work again.

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  • Hikashop Business
4 weeks 3 hours ago #367620

Here is the entry in the database



and with this value it does not work.

With $level = 1 this line

if($config->get($config->get('level'),0) >= $level) return true

returns true and then the message gets enqueued.

So I changed the level to 3 and then the Pay now function works!

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1 week 4 days ago #367753

Bonjour Nicolas
Sur mon site je rencontre le même problème.
Je suis dans aucun des cas qui puisse provoquer ce message.
A noter que le message est en anglais et que je n'ai pas trouvé de clé pour la traduction.

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1 week 4 days ago #367757

Bonjour,

Pourriez-vous fournir un accès backend et un accès FTP à votre site pour étudier le problème ?
www.hikashop.com/support/contact-us.html

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1 week 3 days ago #367760

Thanks for the accesses.
I was able to find the issue and properly fix it.
If someone else with the issue finds this thread, you need to download again the install package of HikaShop on our website and install it on yours to get all the latest patches, including the one I just made and you won't get the error.

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