Change text on checkout and white box on the right side of the site

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23 hours 41 minutes ago #370619

-- url of the page with the problem -- : www.time-for-you.be
-- HikaShop version -- : 6.3.0
-- Joomla version -- : 5.4.3
-- Browser(s) name and version -- : Firefox

Hi,

Yesterday I worked on Hikashop and everything went normal. When I opened the site todat they was a big white box on the right site. I don't know how it got there. I don't know if there is a link wirth Hikashop but I think so. Can somebody tell me what it is and how to remove it?

At the end, when the checkout is done for manual payment costumers get a screen with all information how to transfer money. But now this is the standard text. I cannot find where I can change that text. I also would like that the costumer receives an email with all thiss information. So how or where can i change the text and how do I get Hikashop to send a final mail to the costumer with all the needed info to do a money transfer?

Thanks for your help.

In attachmene the text with info the costumer gets after chekout. I want to change this text and I want it also send by email.



Greetings

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13 hours 31 minutes ago #370620

Hi,

The "white box" on the right side comes from the template which adds the sidebar because you've configured a module to display there.
That module is the cart module. You've configured it to not output anything when it is empty, but the template still sees the module and thus still reserves the area for it.
I would recommend not displaying the cart module there if you don't plan on having other modules in the sidebar. Instead move it to a top position and configure it in "mini cart" mode.

Regarding the information displayed to the user, when you edit your payment method in System>Payment methods, you have a setting "information" where you can change that default text.

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10 hours 28 minutes ago #370623

Thanks for this info. I could resolve the problem about that area.

But I cannot find the way to change the info. Could you tell meexactly how to get there? Because I cannot find it.

And how can I let this info be send by email to the costumer?

Thanks

Last edit: 10 hours 17 minutes ago by Faan. Reason: Extra question

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7 hours 2 minutes ago #370625

Hi,

As I said, you need to access the System>Payment methods menu:
i.imgur.com/RaIyqmx.png
There, you'll see the listing of payment methods you configured.
Edit the bank transfer payment method you've created in the past and on that edit screen, you'll have an information setting where you can change this:
i.imgur.com/0p7k0IL.png

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6 hours 45 minutes ago #370627

Ok thanks. Your pics are not the same as mine because of a different version but I found it.

Then one last question. How can it be mailed? Or is this not possible?

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2 hours 52 minutes ago #370628

Hi,

It will be included in the email automatically normally.
This depends on the order status of the order and what you configured under the "unpaid" column of the System>Order statuses menu of the HikaShop backend.

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