Different Email To Customer Depending on Order

Hi,

Yes, this is possible. Your order confirmation email is a PHP template, and inside it you have the full list of the products that were purchased, so you can show an extra block (your login / hidden menu link) only when the order contains the digital item, and hide it for orders that are physical only.

In your HikaShop backend go to System > Emails and open the email your customers receive: the "Order creation notification", and/or the "Order status notification" if you would rather reveal the access only once the order is confirmed and paid. Whatever you save there is kept as an update safe override, so a HikaShop update will not overwrite it.

At the spot in the body where you want the link to appear, add this block and set your digital product id(s):

<?php
$digitalProductIds = array(12, 34); // put your digital product id(s) here
$hasDigital = false;
foreach($data->cart->products as $item) {
    if(in_array($item->product_id, $digitalProductIds)) {
        $hasDigital = true;
        break;
    }
}
if($hasDigital) {
    echo '<p><a href="'.HIKASHOP_LIVE.'index.php?Itemid=123">Access your content here</a></p>';
}
?>

Hi,

Nothing changed on that side in the recent versions: the HTML section of the order creation notification is still plain PHP, and I've just run your exact code on a 6.6.0 test site, the link comes out in the email as expected.

So it's more likely one of these two:

1. The code is no longer in the email. Go to System > Emails, open "Order creation notification" and check the HTML section. Changing the "template" setting of the email, or clicking the restore/reset button, drops your customization back to the default file.

2. The product id doesn't match anymore. If product 21 has variants, the order line stores the id of the variant that was bought, not 21, so the test never matches. This version handles both:

<?php
$digitalProductIds = array(21);
$hasDigital = false;
foreach($data->cart->products as $item) {
	$ids = array((int)$item->product_id);
	$p = @$productClass->all_products[$item->product_id];
	if(!empty($p->product_parent_id))
		$ids[] = (int)$p->product_parent_id;
	if(array_intersect($ids, $digitalProductIds)) {
		$hasDigital = true;
		break;
	}
}
if($hasDigital) {
	echo '<p><a href="'.HIKASHOP_LIVE.'10-videos-and-recipes">Access your Recipes and Videos Here</a></p>';
}
?>

echo '<p>ids: '.implode(',', array_map(function($i){ return $i->product_id; }, $data->cart->products)).'</p>';

Hi,

I looked into it again today, and tried to reproduce the problem on my end, but the custom code works fine in all my tests with HikaShop 6.6.0.
The problem is elsewhere.
There is some information you didn't provide (or missed) about the situation. For example, if you're looking at another email than the one you modified. Or if you have a specific setup with products I didn't thought about.
I guess the best would be for me to directly look in your backend in order to better understand the situation.
Could you provide a backend access via our contact form ?
www.hikashop.com/support/contact-us.html