Email template settings ignored

Start
Prev
1
Next
End

yerg55
Topic Author
Away

Posts: 162
Thank you received: 25
Hikashop Business

2 weeks 6 days ago #372630

-- HikaShop version -- : 6.5.1 [2607140858]
-- Joomla version -- : 6.1.2

Configuration > System > Emails > Select "Order Notification" > Change to "default Green > Save.

Test with a dummy order > Email received > No change experienced as Default / Default remains

Cleared all cache

solution

Cleared all cache in database which for some reason was an issue. Have no site or page cache enabled.

Last edit: 2 weeks 6 days ago by yerg55. Reason: Solution

Please Log in or Create an account to join the conversation.

nicolas
Away

Posts: 85989
Thank you received: 14159
MODERATOR

2 weeks 5 days ago #372633

Hi,

What do you mean by "Test with a dummy order > Email received" ?
Do you mean that you clicked on the "email" button you see when you edit an order in the backend ? That's how you can test the "order notification" email.
If you mean that you tested creating an order on the frontend, then it's the "order creation notification" email which is sent to the customer, not the "order notification". So it's normal nothing changes.

Please Log in or Create an account to join the conversation.