Entering/Updating products with quantities other than -1 result in error message

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  • Hikamarket Multivendor Hikashop Business
2 weeks 2 days ago #321402

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.19
-- PHP version -- : 7.3.14-1
-- Browser(s) name and version -- : FireFox 77.0.1
-- Error-message(debug-mod must be tuned on) -- : 0 Call to undefined method hikashopProductClass::saveRaw()

This happens in front office (vendor control panel - add/update product) and in back office (administration - Hikashop Products add/update)

Although it appears that the product update is saved correctly.

I eliminated numerous possible causes, the problem only occurs when quantities are used. (and not using quantities is not an option)

Thanks in advance for looking into this.
This freaks out my vendors, obviously (!)
Please give it priority.

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2 weeks 1 day ago #321434

Hi,

Could you activate the "debug mode" setting of the Joomla configuration and try again ?
That will add more information to the error message which will help us better understand the situation.

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  • Hikamarket Multivendor Hikashop Business
2 weeks 1 day ago #321443

in front office (updating a product that hat quantity 1 or higher) - in front office, the product is *NOT* updated

0 Call to undefined method hikashopProductClass::saveRaw()
Call stack
# Function Location
1 () JROOT/plugins/hikashop/variants_quanity_synch/variants_quanity_synch.php:63
2 plgHikashopVariants_quanity_synch->_updateProduct() JROOT/plugins/hikashop/variants_quanity_synch/variants_quanity_synch.php:30
3 plgHikashopVariants_quanity_synch->_processProduct() JROOT/plugins/hikashop/variants_quanity_synch/variants_quanity_synch.php:12
4 plgHikashopVariants_quanity_synch->onAfterProductUpdate() JROOT/libraries/joomla/event/event.php:70
5 JEvent->update() JROOT/libraries/joomla/event/dispatcher.php:160
6 JEventDispatcher->trigger() JROOT/libraries/src/Application/BaseApplication.php:108
7 Joomla\CMS\Application\BaseApplication->triggerEvent() JROOT/administrator/components/com_hikashop/classes/product.php:2742
8 hikashopProductClass->save() JROOT/administrator/components/com_hikamarket/classes/product.php:1288
9 hikamarketProductClass->save() JROOT/administrator/components/com_hikamarket/classes/product.php:571
10 hikamarketProductClass->frontSaveForm() JROOT/components/com_hikamarket/controllers/product.php:553
11 productMarketController->store() JROOT/components/com_hikamarket/controllers/product.php:91
12 productMarketController->save() JROOT/libraries/src/MVC/Controller/BaseController.php:710
13 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/administrator/components/com_hikamarket/helpers/helper.php:1695
14 hikamarketController->execute() JROOT/components/com_hikamarket/hikamarket.php:76
15 require_once() JROOT/libraries/src/Component/ComponentHelper.php:402
16 Joomla\CMS\Component\ComponentHelper::executeComponent() JROOT/libraries/src/Component/ComponentHelper.php:377
17 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/SiteApplication.php:194
18 Joomla\CMS\Application\SiteApplication->dispatch() JROOT/libraries/src/Application/SiteApplication.php:233
19 Joomla\CMS\Application\SiteApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:196
20 Joomla\CMS\Application\CMSApplication->execute() JROOT/index.php:49

updating in backoffice -->
An error has occurred.

0 Call to undefined method hikashopProductClass::saveRaw()
/var/www/vibel.be/public_html/plugins/hikashop/variants_quanity_synch/variants_quanity_synch.php:63

Call stack
# Function Location
1 () JROOT/plugins/hikashop/variants_quanity_synch/variants_quanity_synch.php:63
2 plgHikashopVariants_quanity_synch->_updateProduct() JROOT/plugins/hikashop/variants_quanity_synch/variants_quanity_synch.php:30
3 plgHikashopVariants_quanity_synch->_processProduct() JROOT/plugins/hikashop/variants_quanity_synch/variants_quanity_synch.php:12
4 plgHikashopVariants_quanity_synch->onAfterProductUpdate() JROOT/libraries/joomla/event/event.php:70
5 JEvent->update() JROOT/libraries/joomla/event/dispatcher.php:160
6 JEventDispatcher->trigger() JROOT/libraries/src/Application/BaseApplication.php:108
7 Joomla\CMS\Application\BaseApplication->triggerEvent() JROOT/administrator/components/com_hikashop/classes/product.php:2691
8 hikashopProductClass->fullSave() JROOT/administrator/components/com_hikashop/classes/product.php:665
9 hikashopProductClass->backSaveForm() JROOT/administrator/components/com_hikashop/classes/product.php:50
10 hikashopProductClass->saveForm() JROOT/administrator/components/com_hikashop/helpers/helper.php:2014
11 hikashopController->store() JROOT/administrator/components/com_hikashop/controllers/product.php:112
12 ProductController->save() JROOT/libraries/src/MVC/Controller/BaseController.php:710
13 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/administrator/components/com_hikashop/helpers/helper.php:2178
14 hikashopController->execute() JROOT/administrator/components/com_hikashop/hikashop.php:72
15 require_once() JROOT/libraries/src/Component/ComponentHelper.php:402
16 Joomla\CMS\Component\ComponentHelper::executeComponent() JROOT/libraries/src/Component/ComponentHelper.php:377
17 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:101
18 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:159
19 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:196
20 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/index.php:51

Last edit: 2 weeks 1 day ago by BartelBe.

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  • MODERATOR
2 weeks 1 day ago #321449

Hi,

The error comes from an old version of the Variant Quantity Synchronization plugin that you got from the marketplace:
www.hikashop.com/marketplace/product/159...nch-by-hikashop.html
Download its latest version and install it on your website and the error should disapear.

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  • Hikamarket Multivendor Hikashop Business
2 weeks 1 day ago #321453

[SOLVED] Thank you. That worked fine.

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