Create Characteristics

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3 years 4 months ago #326849

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 4.0.0 Beta 5

Hello,

like on my old shop I want create characteristics to offer the product en different variants. I set a character with name and values. Then I want choose the character on the backend product page, but the values are not shown to select a default value. (view screenshoots)
On my old page it is working. Any thing I've forget?

Thanks,
Jonas

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3 years 4 months ago #326850

Hi,

It might be linked to Joomla 4, but I'm not able to reproduce the problem on my local Joomla 4 beta 3 website.
So I doubt it comes from that.
But I do remember that we fixed something along these lines months ago. Normally with the 4.4.0 you should already have that patch.
So I'm not sure what's going on.
Could you provide a backend access along with a link to this thread via our contact form so that we could have a look at the situation there ?
www.hikashop.com/support/contact-us.html

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3 years 4 months ago #326885

Hi Nicolas,

yes, you have already an access to the backend, but I will send a contact mail once again with the direct links of the page.

Regards,
Jonas

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3 years 4 months ago #326960

Hello,

Sorry for the delay, we have to investigate more to understand your root issue, and in fact there already a patch in the version immediately after yours.
In order to correct this issue related to Joomla4, just update your HikaShop version, please.

Regards

Last edit: 3 years 4 months ago by Philip.

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3 years 4 months ago #326978

Hello,
thanks! I thought I had the current version. After the update it works! And I set some variants – all translations works well too.

Regards,
Jonas

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