Variants Characteristic: in frontend ID of variant is displayed instead of value

Hello,

Strange case, in order to be able to progress on your subject can you provide a backend access (backend url & backend user) in order to check by ourselves.

Note : Use our Contact us form to provide these elements, and don't forget to add an Url link to this topic.

Awaiting your elements to be able to progress on your subject.
Regards

Hi,

We got the access. I tried to reproduce the issue on my end on a local website but whatever I tried, it worked fine with a similar characteristic value.
So I'm not sure why it does that.
We'll also need a FTP access access to do some debugging to understand what's going on with that value. Could you provide that in the same manner ?

Hi,

Thanks for that. I found the issue. It comes from the fact that you had a translation entry published for the characteristic value 41 with an empty translation.
And in that case, that would result in the id being displayed instead of the value itself.
To solve it for "41" I when in Falang, search for that "41" value with the type "hikashop characteristic" for both languages available and disabled the empty translations and then it displayed properly.
So I would recommend you to review your translations as I think you have similar issues for other characteristic values:
i.imgur.com/y8hT6bK.png

Hi,

What I described worked since I did the modification myself on your website for "41" and then it displayed 41 instead of 203 in the dropdown on the frontend.
Just in case, I checked again and I'm not able to fix the issue that way anymore. I'm not sure why. However, it's definitely an issue with the translations in some way. If I disable the "system Falang database driver" plugin via your Joomla plugins manager, it then displays 41 as expected.
I would recommend you to contact Falang support as it might be some kind of bug in Falang, or maybe it's a setting in Falang but I don't know it as well as the developers of Falang.