Don't create characteristics

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  • Hikashop Business Hikashop Essential
2 months 1 day ago #341408

-- HikaShop version -- : 4.5.1
-- Joomla version -- : 3.10.8
-- PHP version -- : 7.4.25
-- Browser(s) name and version -- : Google chrome et Mozilla

Hello


I just updated hikashop. When creating the product sheet, the values of the characteristics are no longer displayed. So I can't create a product variant.
Thanks

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  • Posts: 75924
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  • MODERATOR
2 months 23 hours ago #341410

Hi,

We don't have the problem on our end.
Could you try with another characteristic ? Do you have the same problem?
Could you provide a backend access to check your settings ? (you can provide that via our contact form: www.hikashop.com/support/contact-us.html )

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  • Posts: 75924
  • Thank you received: 11857
  • MODERATOR
1 month 3 weeks ago #341459

Hi,

Thank you for the access.
I was able to reproduce the issue and added a patch on our end in order to fix the problem.
I've updated HikaShop on your website to add the patch and it is now working fine.

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